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HOW TO ORDER
- Purchase direct online by logging in / signing up.
- Call toll-free 1-509-452-4800 within the US to place your order.
- For any International orders, please email us at sales@innovativesourcing.com
PAYMENT METHODS
- We accept major credit cards (Visa, MasterCard, and Discover) and Paypal. Please contact our office to make arrangements for any other payment method.
- For credit card payments, please make sure the card holder’s name, billing address, and zip code are exactly as listed on your credit card company’s file. Incorrect or incomplete information will delay your order.
TAXES
Innovative Sourcing charges sales tax for non-resale items shipped within Washington and where applicable. We will gladly waive the sales tax for tax-exempted customers.
SHIPPING
- All prices are F.O.B. Yakima.
- Please allow 1-4 business days for orders to be shipped.
- Our normal business hours are Monday through Friday, 8:30 AM to 5:00 PM PST, excluding major holidays.
- All orders will receive a confirmation by telephone or email with tracking information for the shipment.
- All shipments will be carefully checked prior to delivery. Any incorrect shipment, shipping damage, or discrepancy of the order must be reported within 5 days of receipt.
- Innovative Sourcing will ship most orders via United Parcel Service (UPS). Please contact our office if an alternate shipping method is required.
- Innovative Sourcing will drop ship orders anywhere within the United States upon request.
- Some of our products are drop shipped.
SHIPPING HOLIDAYS
At this time, we do not ship on Saturday, Sunday or select national holidays.
Innovative Sourcing observes the following holidays:
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas
- New Year’s Eve
- New Years Day
Note: Please plan ahead to make sure your deadlines are met and your products arrive on time.
FREE SHIPPING PROMO DISCLAIMER
To qualify for our Free Shipping promotion, your STOCK order of eligible products must total $250.00 or more prior to sales tax and exclude shipping and handling. Please make sure the Free Shipping option is selected during checkout. All orders using Free Shipping will be shipped via standard UPS Ground. This offer only applies to orders shipping within the continental United States (excluding Alaska, Hawaii and all offshore United States territories).
Not all products are eligible. This offer applies to most STOCK items EXCEPT Sealers, Vacuum Sealers, Machinery, Equipment, Custom, and Custom Printed items and other select items. Not valid on previous purchases. Free shipping cannot be combined with any other offers or promotions unless stated otherwise. For any returns, please see our Returns & Exchange policy. We expect to offer this shipping special for a limited time and may withdraw it anytime at our discretion without advance notice. NOTE: If discount code is applied to order, the total must still be more than $250 to qualify for the free shipping option.
Innovative Sourcing encourages customers to use an insured shipping method that can be tracked. We are not responsible for package lost in the mail or damaged in transition.